Video - KNOW THE E-BIKE CODE

Handling Lithium-Ion Batteries Safely

How to recognise a damaged or faulty battery

Know the warning signs when it comes to damaged batteries. Damaged batteries include:

  • Batteries that show signs of swelling or bulging, leaking, cracks, dents, punctures, or crushing
  • Overheated batteries that may release vapours or smoke
  • Batteries that have gotten wet or have been in water
  • Batteries that have been in or exposed to fire.


How to charge and use batteries safely

Do

  • Only use battery chargers that are supplied with the product or recommended by the manufacturer as being suitable for the battery in the product being charged.
  • Use chargers with the correct voltage and current for the device.
  • Monitor battery charging times and disconnect products from chargers once they are fully charged (consider setting timers as a reminder to unplug devices).
  • Charge batteries and devices away from combustible and highly flammable materials like beds, sofas or carpet.
  • Store batteries and lithium-ion products in cool, dry places and out of direct sunlight, including while charging.
  • Store and charge batteries and lithium-ion products away from doorways.
  • Allow time for batteries to cool down after use and before recharging.
  • Remember to keep away from moisture, heat and impact.


Do not

  • Do not leave batteries unattended to charge or left on charge overnight to prevent overcharging.
  • Do not use batteries or devices if products are overheating or showing signs of failure such as swelling, leaking or venting gas.
  • Do not alter or modify your product.
  • Do not buy or use products that have been altered or modified.

Safe Battery Disposal

Do not throw any lithium-ion batteries in your rubbish or recycling bin. A fire may ignite during waste collection, transportation, handling and processing. 

Batteries from an e-scooter or e-bike can be disposed of at facilities including: 

Undamaged batteries (not swollen, punctured, or leaking) from small electronic devices and cell phones can be safely disposed of in a battery recycling bin. Ensure the terminals are covered with clear, adhesive tape to prevent any potential fires with other rubbish and materials. For disposal of batteries from vapes, contact your local council for advice and further information. 

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Monday to Friday 9am - 5pm

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We would love to meet you - or chat over the phone to help guide you to the perfect eBike selection.
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NCM Milano Plus E-Bike | Test Ride and Review by Sheldon Tweedie

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e-Bike Maintenance: Magic Tips and Tricks

SAFETY GEAR

ALWAYS wear a helmet while riding. Additional safety gear is also available such as gloves, knee pads and reflective clothing

BATTERY SAFETY

Follow Energy Electric Bikes Team's advice for charging your e-bike's battery. If you store your bike for an extended period, store it with a partially charged battery. 

NEVER leave the charger plugged in overnight or if you go away. 

NEVER use a battery charger that is not compatible with your e-bike's voltage, better still, ONLY use the one provided with your e-bike.

Also avoid extreme temperatures.

PRACTICE RIDING

If you're new to e-bikes, spend some time practicing in a safe, empty area to get used to the controls and handling. You'll be surprised at how quickly things can get out of control

UNDERSTANDING THE CONTROLS

Familiarise yourself with the bike's control panel, including the power settings, pedal-assist levels and any other features offered

MAINTAINING YOUR TYRES

Weekly check and maintain proper tyre pressure. Inadequately inflated tyres can affect your ride quality and range. Don't tackle kerbs head on and watch those tram tracks!

KEYS

The keys supplied to lock your battery in place CANNOT be replaced. If you lose them, it means time to drill out the barrel and change the lock

RANGE ESTIMATION

Learn how far your e-bike can go on a single charge. Factors like rider weight, terrain and assist levels can affect the range, so caution is best!

BASIC TOOLS

If you're savvy, a basic tool kit for minor repairs or adjustments would be great! Additions could include a multi-tool, tyre levers, a spare tyre tube and a tyre pump. Otherwise phone a friend!

LEARN THE LAWS

Be aware of e-bike laws in your area. Regulations can vary significantly, so make sure you understand where and how you can ride legally

PEDAL SMOOTHLY

When using pedal assist mode, try to pedal smootthly and consistently. This will help you get the most out of your battery

BRAKING

Get familiar weith your e-bike's braking system. E-bikes are often heavier than regular bikes due to the motor and battery, so braking distances may be longer

HILLS

E-bikes are great for tackling hills, but it's still essential to use your gears wisely. Shift to an easier gear before you need to tackle a steep hill

MAINTENANCE

Regularly check and maintain your e-bike. This includes cleaning, lubricating thge chain and making sure all components are properly tightened. The Team at Energy Electric Bikes are happy to help!

LOCK IT UP

Invest in a good quality e-bike lock to prevent theft. E-bikes can be attractive targets, so don't leave it unlocked and unattended for even a moment!

Safe Disposal of Lithium Ion Batteries

Do not throw any lithium-ion batteries in your rubbish or recycling bin. A fire may ignite during waste collection, transportation, handling and processing. 

Batteries from an e-scooter or e-bike can be disposed of at facilities including: 

Undamaged batteries (not swollen, punctured, or leaking) from small electronic devices and cell phones can be safely disposed of in a battery recycling bin. Ensure the terminals are covered with clear, adhesive tape to prevent any potential fires with other rubbish and materials. For disposal of batteries from vapes, contact your local council for advice and further information.